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Privacy Policy



Brief Overview


In this policy, we, Novotech Nutraceuticals, explain how we collect, process, and/or use information that we receive via our websites and emails we send. This policy describes how Novotech collects, processes, and secures your personal information. Additionally, it also explains your choices regarding use, access, and correction of your personal information. This policy strictly applies only to data we collect through our own platforms, and not from other channels or websites.




Information We Collect


From time to time, we collect information about you in order to provide the best possible user experience and improve our site. We collect information from you when:


  • Register on our website to receive more information about our products or register for our newsletter. This may include your name, email address, and company name.
  • Place an order using one of our websites. This may include your name, telephone number, email, address, and credit card details.
  • Download specifications
  • Contact us offline. This may include contact via telephone, email, or fax.

We also collect information from your devices (computer, mobile devices, tablets) you use to access our websites. For example, we may collect the IP address, page views, traffic to and from the sites, and ad data.




How We Use Your Information


To the extent permissible under the law, we use the information we collect to:

  • Provide any information or services you have requested
  • Compare information for accuracy
  • Foster and manage our relationship with you (customer service)
  • Monitor, measure, and improve our website user experience for you
  • Provide you with any information we are required to send in order to comply with the law
  • Contact you regarding customer research (feedback on our products and services)
  • To carry out and measure statistical and analytical data
  • Understand what pages you visit on our site and how long you interact with them
  • Deliver advertising and marketing material that may be useful for you

We retain your personal information during the duration of our business relationship unless you specifically contact us to remove your information from our database. When we no longer need your information, we will dispose of it securely.




How We Share Your Information


We only disclose your information to third parties as follows:

  • If we believe in good faith such disclosure is necessary to comply with the relevant laws, to enforce our cookies and privacy policy, or as permitted under applicable laws.
  • We will share your information with your consent
  • Third parties used to facilitate payment transactions
  • Our own professional advisors to meet our audit responsibilities
  • Another organization if we sell or buy any business assets
  • Government departments where reporting is mandatory under the applicable law




Your Information and Your Rights


If you are based in the EEA, you have the following rights:


  • To be told how we use your information and obtain access to that information
  • The right to have your information erased from our database
  • The right to withdraw consent
  • The right to file a complaint with the data protection
  • If we hold any incorrect information, please let us know at your earliest convenience in order for us to fix the mistake.

If you would like to request a copy of your information, please email info@novotechnutra.com




Changes To Our Privacy Notice


Over time, we may make changes to our privacy notice. We will always make it a priority to update the privacy notice on our website and let you know via email. Other Sites and Social Media If you click on a link that takes you away from our website, our Privacy Policy will no longer apply. We are not responsible for the handling of information by third parties and highly encourage you to read their privacy policies.




Cookies


Cookies are small pieces of data that are stored on your computer, mobile phone, or other device when you first visit a page. We use cookies to help us recognize you when you visit our website and improve the personalized user experience.

Types of Cookies we use: Analytic cookies: These cookies collect information about how users use our website. Examples include which pages they visit, demographics, and duration on the page. These cookies do not identify a visitor. All information is aggregated and anonymous. We collect this data to improve our website for our visitors.

Web beacons and parameter tracking: We also collect data to count the number of users who visit our site after clicking one of our advertisements or in emails.

IP Address and Traffic Data: We keep a record of the traffic we receive to our website on a daily basis. We, however, cannot identify any individual from traffic data.

Google Analytics:Google Analytics uses "cookies", to help the website analyse how users use the websites, applications or services. The information generated by the cookie about your use of the websites, applications or services (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the websites, applications or services compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser or within the application, however please note that if you do this you may not be able to use the full functionality of this website. By using our websites, applications or services you consent to the processing of data about you by Google in the manner and for the purposes set out above. To find out more, see How Google uses data when you use our partners' sites or apps, (located at www.google.com/policies/privacy/partners/, or any other URL Google may provide from time to time).

To opt out of being tracked by Google Analytics across all websites visit: http://tools.google.com/dlpage/gaoptout.

How to Disable Cookies You may be able to configure your browser to disable cookies on our website; however, you may find that disabling cookies may affect your ability to use certain parts of our website.




Contact Us


If you have any questions or concerns, please contact us via these three methods:


  • Mail to: 2897 Palma Drive, Ventura, CA, 93003 USA
  • Telephone: (805)676-1098
  • Email: info@novotechnutra.com